Privacy Policy

Last updated: October 15, 2025

Logisitical Solutions ("Logisitical," "we," "our," or "us") operates logisitical.com and portal.logisitical.com. It is Logisitical's policy to respect your privacy regarding any information we may collect while operating our platform and websites.

1. Website Visitors

Like most website operators, Logisitical collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Logisitical's purpose in collecting non-personally identifying information is to better understand how our visitors use our logistics automation platform.

From time to time, Logisitical may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website. Logisitical also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users engaging with our platform features.

2. Information We Collect

Personal Information

Certain visitors to Logisitical's platform choose to interact with Logisitical in ways that require us to gather personally-identifying information. The amount and type of information that Logisitical gathers depends on the nature of the interaction:

• Name and contact information (address, phone number, email)
• Business information (company name, tax ID, business address)
• Shipping and billing addresses for logistics operations
• Payment information for platform subscriptions and services
• Shipment data including sender/recipient details, package contents, and tracking information
• Platform usage data and preferences

Platform Data

• Shipping analytics and performance metrics
• Cost optimization data and recommendations
• Carrier performance and routing information
• Integration data from connected systems (WMS, ERP, etc.)
• API usage and automation workflow data

3. How We Use Your Information

Logisitical uses your information to provide and improve our logistics automation platform:

• Platform Services: Processing shipments, optimizing routes, tracking packages, and providing logistics analytics
• Automation: Enabling automated workflows, carrier selection, and cost optimization
• Communication: Sending platform updates, shipment notifications, and responding to support inquiries
• Billing: Processing subscription payments and maintaining billing records
• Support: Providing technical assistance and resolving platform issues
• Analytics: Generating insights and reports to improve shipping performance
• Compliance: Meeting legal and regulatory requirements for logistics operations
• Security: Preventing fraud and ensuring platform security

4. Information Sharing and Protection

Logisitical discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on Logisitical's behalf or to provide services available through our platform.

We may share information with:

• Shipping carriers and logistics partners for order fulfillment
• Payment processors for subscription and transaction processing
• Technology service providers that help operate our platform
• Legal authorities when required by law or to protect rights and safety

Logisitical will not rent or sell personally-identifying information to anyone. We take all measures reasonably necessary to protect against unauthorized access, use, alteration or destruction of personally-identifying information.

5. Cookies and Tracking

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Logisitical uses cookies to help identify and track visitors, their usage of the Logisitical platform, and their access preferences.

Logisitical visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Logisitical's platform, with the drawback that certain features may not function properly without cookies.

6. Data Security and Storage

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure cloud infrastructure with regular security audits
• Multi-factor authentication for platform access
• Regular security updates and monitoring
• Employee training on data protection best practices

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and download your personal data
• Correct or update your information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Control cookie preferences through your browser

8. Business Transfers

If Logisitical, or substantially all of its assets, were acquired, or in the unlikely event that Logisitical goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Logisitical may continue to use your personal information as set forth in this policy.

9. Children's Privacy

The Logisitical platform is intended for business use and is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.

10. Privacy Policy Changes

Although most changes are likely to be minor, Logisitical may change its Privacy Policy from time to time. Logisitical encourages visitors to frequently check this page for any changes. If you have a Logisitical account, you might also receive an alert informing you of these changes. Your continued use of this platform after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: